Question 1

What is MyFitPlan?

Accepted Answer

MyFitPlan is a personalized fitness and nutrition guidance app. It generates meal plans and workout routines tailored to your body, goals, schedule, and preferences, and helps you track progress over time.

Question 2

Is MyFitPlan medical advice?

Accepted Answer

No. MyFitPlan provides fitness and nutrition guidance and is not medical, dietary, or therapeutic advice. Consult a qualified professional before making significant changes to your diet or exercise routine, especially if you have an underlying condition.

Question 3

How are my plans generated?

Accepted Answer

When you complete onboarding, we calculate your estimated calorie and macro targets based on standard sports-nutrition formulas (Mifflin-St Jeor + activity multiplier), then match meals and workouts that fit your preferences, equipment, and weekly availability.

Question 4

What is included in a subscription?

Accepted Answer

Free includes one starter plan and basic tracking. Pro ($5/mo) unlocks unlimited plans, full progress tracking, and country-specific food databases. Premium ($10/mo) adds weekly regeneration and deeper customization. Elite ($15/mo) adds advanced analytics and priority access to new features.

Question 5

How does billing work?

Accepted Answer

Subscriptions are billed monthly by Paddle.com, our Merchant of Record. Prices are in USD and applicable taxes are calculated at checkout. Your subscription renews automatically each month until cancelled.

Question 6

How do I cancel?

Accepted Answer

You can cancel any time from your account billing page or directly at paddle.net. After cancellation you keep access until the end of the current paid period and are not billed again.

Question 7

Do you offer refunds?

Accepted Answer

Yes. We offer a 30-day money-back guarantee on subscription purchases. Refunds are processed by Paddle. See our Refund Policy for full details.

Question 8

Will MyFitPlan guarantee weight loss or muscle gain?

Accepted Answer

No honest service can. Results depend on consistency, adherence, sleep, stress, genetics, and many other factors. MyFitPlan gives you a structured plan and tracking tools; the work is still yours.

Question 9

Is my data safe?

Accepted Answer

Your data is stored encrypted in transit and protected by row-level security. We never sell personal data. See our Privacy Notice for full details on what we collect and why.

Question 10

Can I use MyFitPlan on mobile?

Accepted Answer

Yes. MyFitPlan is a Progressive Web App — open it in your browser, tap 'Add to Home Screen', and it works like a native app on iOS and Android.

Frequently asked